No Surprises, Zero Hidden Fees

Clear Moving Options

A free quote is the foundation of our service. Tell us about your move and we will come back with a clear, written estimate so you can plan with confidence. Every quote includes our standard baseline: professional movers, fully equipped vehicles, and liability coverage.

$1M Goods In Transit Cover
Standard 2-Hour Minimum
GST & Equipment Included
VEHICLE & MOVER OPTIONS

Choose the Right Setup for Your Move

Clear crew and vehicle options with no hidden fuel levies or unexpected extras. Ask us for a free quote.

1 Mover + Small Truck

Best for: Single items, small deliveries, studio/1-bedroom

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Standard 2-hour minimum
  • Compact truck with cargo strapping
  • Single-item & flat relocations
  • Driver-helper lifting assistance
  • $1,000,000 transit cover included
Most Popular Choice

2 Movers + Medium Truck

Best for: 1 to 2 bedroom homes, small offices

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Standard 2-hour minimum
  • Medium capacity moving truck
  • Two professional trained movers
  • Protective furniture pads & dollies
  • Efficient stairwell handling

2 to 3 Movers + Large Truck

Best for: 3+ bedroom homes, full house moves

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Scaled by crew size & volume
  • Heavy-duty moving truck with tail-lift
  • 2 to 3 experienced movers
  • Full furniture disassembly/reassembly
  • Heavy appliance protection gear

Additional Mover

Best for: Add extra hands to any booking for heavy items or faster completion

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Billed per additional specialist
  • Speed up loading and unloading
  • Required for tight stairwells or pianos
  • Trained in safe heavy carrying
  • Flexible addition to any crew
CORE BOOKING TERMS

How Our Billing Works

Clear standards and policies that ensure fair, predictable moving costs for every job.

Standard Policy

Minimum Booking

Local Auckland moves have a standard 2-hour minimum booking, ensuring dedicated setup and travel preparation for every relocation.

Agreed prior to moving day
Itemised Upfront

Travel & Call-Out Charges

A transparent flat travel/call-out fee applies to cover transit to your pickup location, which is fully itemised in your quote before confirmation.

Agreed prior to moving day
Custom Quotation

Long-Distance & Intercity Relocations

Relocating outside Auckland? Long-distance and nationwide moves are quoted individually based on total distance, load volume, property access, and scheduling requirements rather than a flat hourly rate.

Agreed prior to moving day
TRANSPARENCY CHECKLIST

Additional Considerations

What 'Zero Hidden Fees' means in practice:

We believe in upfront clarity. While your hourly rate covers your vehicle, fuel, movers, and standard goods-in-transit cover, certain site-specific conditions are quoted clearly before you commit.

Our Upfront Promise

If your move involves any of these circumstances, they will be clearly itemised on your quote summary so there are never surprises on the final bill.

Stairs & walk-up access: Modest surcharge for multi-flight walk-up apartments without lift access.

Heavy or awkward items: Specialty equipment rates for items exceeding 80kg, pianos, pool tables, or double-door fridges.

Packing materials: High-grade boxes, tape, and protective wrap (unless pre-purchased or self-supplied).

After-hours & public holidays: Scheduled evening or holiday moves may reflect off-peak crew rates.

Extended waiting time: Transparent hourly holding rates if keys or settlement access are delayed beyond standard grace periods.

Ready to get your exact quote?

Complete our 2-minute online form to see transparent, calculated rates for your specific move.

Got Questions?

Frequently Asked Questions

Everything you need to know about pricing, minimums, insurance, and booking preparation.

Every local Auckland move has a simple 2 hour minimum, and your call-out fee is shown upfront. Fuel, and goods-in-transit cover are all included, so the price you see is the price you pay.
Lumio Moving Consultant Coordinator

Still have questions?

Our friendly booking coordinators are online to answer quotes, WINZ assistance queries, or date adjustments.

Average reply time under 12 mins